How to: Setup Multi Factor Authentication (MFA)

How to Setup Multi Factor Authentication (MFA)

Multi Factor Authentication (MFA) is one of the most effective ways to protect your valuable information and accounts against unauthorized access. By requiring a second, and separate form of identity authentication, we are able to effectively secure and safe-guard accounts from malicious actors. MFA will be required to access AoB resources from non-trusted devices or from non-office locations. You are required to setup\provide at least one form of MFA (in addition to your password) before being able to access AoB resources.

Shared account? See Here, for tips and best practices.

Instructions:

All new staff are prompted to setup MFA the first time they login. When existing staff are enabled for MFA you will be prompted. MFA will be required for ALL new and existing staff.
1. When prompted with the notification "More information Required", Click Next to begin MFA registration. Visit https://aka.ms/mfasetup to manually change your MFA methods.
To register for MFA, you require an "Authenticator" app installed on your smart phone. If you already have an Authenticator app installed on your device, Click Next and skip to step 4.
1. On your smartphone open the "Google Play Store" (Android) or "App Store" (Apple)
2. In the search-bar, search for "Microsoft Authenticator"
3. Click Install/Download,
4. Once the install has completed, return to your computer and Click Next
Open the Microsoft Authenticator App to complete the setup process
1. When prompted to grant the application permissions, select Allow.
2. Continue through any other prompts presented then, return to your computer and Click Next
Add your AoB account to your Authenticator App
1. Touch the large "+" in the top right corner of the Microsoft Authenticator app's Default/Home screen,
  
  OR
  
  Touch the three vertical dots, and select "Add an Account"
2. Select to add a "Work or School account"
3. Select "Scan a QR code". Your phone will now open the camera in QR scanning mode. Use your camera to now Scan the QR code currently displayed on your computer. (please scan the QR on your monitor - not the actual QR shown below)
4. Wait while your account is added to you authenticator app and you are returned to the app home screen. You should now see an account with your AoB email address added to the Authenticator App.
5. Return to your computer and Click Next
Your new MFA method will now be tested automatically
1. You will receive a Notification from your Authenticator App, open the notification
2. Your Authenticator app will open, enter the number currently displayed on your computer screen and select "Yes". This number will change each time you log in.
3. If successful you will be prompted with the below message.
  
  "
4. Select Next
You have successfully completed the registration of your new MFA method.
1. Review the "Success" screen for your currently registered MFA methods
2. If you have registered multiple devices for MFA via the Microsoft Authenticator App, and wish to de-register your old device for MFA, visit: https://aka.ms/mfasetup
3. If you have an unknown device listed, please contact the ICT Service Desk immediately

Note: If you receive a MFA request that you did not initiate, report this by selecting "This wasn't me" on the approval request.

If you're experiencing any issues following this solution please contact the ICT Service Desk via:

Portal: https://servicedesk.catholic.net.au
Email: ServiceDesk@bne.catholic.net.au
Phone: 07 3324 3333